Account & data deletion
Delete Your Account
Wordy Bunch® (by Brainy Bunch Games Limited) lets you delete your account and the data associated with it at any time. Wordy Bunch is anonymous-by-default — there is no email, password, or real-world identity tied to your profile unless you chose to link Sign in with Apple, Sign in with Google, or an email address. Either way, the steps below remove the data we hold against your anonymous identifier, apart from the records listed under “What’s kept”.
Option 1 — Delete in-app (recommended, instant)
- Open Wordy Bunch on your device.
- From the Home screen, open Settings.
- Tap Privacy.
- Under Your data, tap 🗑 Delete my data.
- Confirm both prompts: first Delete, then Delete forever. The app deletes your server-side profile and, where one exists, your sign-in identity. It then tries to sign you out and clear the game’s saved data on this phone before returning to the start screen.
If the deletion cannot reach our server, nothing is deleted and the app tells you it couldn’t delete. If the app deletes your game profile but cannot confirm sign-in removal, it will tell you that identity removal is pending and log the issue for support follow-up. The app still tries to sign you out and clear its saved data on this phone.
Some copies on your phone are stored separately and are not cleared by this step: the home-screen widget’s copy (your streak and Word of the Day, and on iPhone your latest Group Duel standings) and, on iPhone, the iMessage extension’s turn data. Removing the app from your phone removes them. Duel messages you have already sent stay in those Messages conversations. If you still see old progress afterwards, delete and reinstall the app.
This cannot be undone. Once you confirm, your display name, friends, stats, ratings, friend code, achievements, helping-hands ledger, room/player rows, iMessage group-duel turns, Weekly Arena runs, league memberships, and any word reports, player-name reports you filed or reports about you that identify your player ID, or word suggestions tied to your profile are permanently removed from our database. Duel results and places in past Arena brackets stay in other players’ history as “Deleted player” (see “What’s kept” below).
Option 2 — Request deletion by email
If you've uninstalled the app or can't access it, email [email protected] with the subject line "Delete my Wordy Bunch account".
Because most profiles have no email attached, please include one of the following so we can identify the correct record:
- Your 6-character friend code.
- The email address you used to Sign in with Apple, Google, or email-link (if you linked one).
- Your in-app display name plus the approximate date you started playing — we may ask follow-up questions to confirm it's you.
We respond within 7 days and complete the deletion within 30 days.
What gets deleted
The data tied to your anonymous identifier on our Supabase backend, apart from the records listed under “What’s kept”, including:
- Profile and sign-in identity — display name, profile look (avatar, ring colour, finish, card background, title and badges), region, friend code, and any Apple, Google, or email sign-in identity linked to the account.
- Friends & invites — your friend list, pending friend requests, and any outstanding multiplayer game invites.
- Game stats & ratings — best score, total games played, daily streak, your skill rating and rank, Forever Board and Speed Trace scores, Daily and Archive records, campaign progress and stars, words found by length, and any Reddit totals you added.
- Presence — last-seen timestamp and any active multiplayer room you've joined.
- Notification token — your device's push token, so we can no longer send you push notifications. Daily reminders are scheduled on your phone itself, so any already scheduled can still appear for up to a week: turn Daily reminder off in Settings → Notifications before you delete, or turn off notifications for Wordy Bunch in your phone’s settings.
- Duels, Weekly Arena and leagues: your Weekly Arena entries and runs, and your league memberships and league scores. Your finished Duels stay in other players’ history as “Deleted player”, and a few records keep your old player ID (see below).
- Word reports & suggestions — anything you flagged via "⚑ Report" or submitted through Settings → Help & About → Suggest a word.
What's kept (and why)
- Anonymous interaction counts — single-row event counts (e.g. "demo round started") that have no identifier of any kind attached. These cannot be linked back to you and so cannot be deleted on request.
- Records that keep your old player ID: a Duel’s winner, the record of who has played whom (used to limit repeat Duels), each weekly Duel roundup you appeared in (your tier, percentile positions, best three results and the rating cut-off for that week), and any league season you won, as its champion. Your profile, name and sign-in are deleted, so the ID is no longer tied to a name or a login, but it is not removed from these records: it is pseudonymous, not anonymous.
- Used Reddit totals code — if you added Reddit totals with a one off code, the record of that code is cut loose from your account: your player ID and the totals are removed, and only the code’s random tag stays, marked as used, so the code cannot be used again. Nothing in it can be linked back to you.
- Crash reports: may include your anonymous player ID and, when a round's score could not be checked, that round's score and words, never your email or display name. Sentry deletes them automatically after 90 days.
- Duel and Weekly Arena results: your Duel results (score and words) stay in other players’ history as “Deleted player”, and some Duel records, for example a Duel’s winner, keep your old anonymous player ID. Your places in past Arena brackets stay as “Deleted player” with nothing linking them to you.
- Leagues you created: a league carries on under its next member, with its name and its other members’ results.
- Deletion safeguards: your old player ID stays for about 48 hours on a short list that stops an old sign-in from recreating your profile. If removing your sign-in identity has to be retried, the request, with that ID, is kept until it succeeds.
- First-time setup records: the app records first-time steps against a random install code that is not linked to your profile, so they cannot be found or removed with it. They are kept with no fixed end date.
- Purchase records — any in-app purchase receipts held by Apple, Google, or RevenueCat are kept by those providers under their own policies, which we do not control. RevenueCat’s copy is kept against your old player ID.
- Launch-notification list: the website sign-up form was removed on 20 July 2026 and the list has been deleted.
Retention timeline
In-app deletion removes the data under “What gets deleted” straight away. For an email request we reply within 7 days and complete the deletion within 30 days. Copies can remain in our database provider’s backups until those backups are replaced. The records under “What’s kept” are not removed, and crash reports stay with Sentry for up to 90 days.
Data controller
Brainy Bunch Games Limited
Registered in England and Wales · Company number 17200520
Registered office: 71–75 Shelton Street, London, WC2H 9JQ, United Kingdom
ICO registration number: ZC140190
Email: [email protected]
Studio website: brainybunchgames.co.uk
For the full picture of what we collect and why, see our Privacy Policy.